Apple replaces defective AirPods Pro for free for a limited time
The leading American company, Apple, is currently working to provide its AirPods Pro headphones as a free replacement for users who have encountered technical defects with the wireless headset, and the iPhone manufacturer provides the program for a limited time, which will be removed later.
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| Apple replaces defective AirPods Pro |
According to howtogeek technical website, Apple announced that there are a limited number of AirPods Pro headphones suffering from technical audio problems, and this defect includes crackling or popping sounds inside the speaker and constant sounds. This problem appears in a noisy environment when exercising or perhaps while talking on the phone.
Apple replaces defective AirPods Pro for free
It is noteworthy that the owners of Apple AirPods headphones encounter several problems when using the wireless headset, and this defect only affects the AirPods Pro headphones, and the defect affects only one end of the speaker, so it requires replacement, and in all cases the two headphones are exchanged together.
In addition, there are problems with the "Active Noise Cancellation" feature, causing a loss of all sound, or an increase in background noise.
This program began with the replacement of damaged products adopted by Apple in 2021, which ended last October, but a giant American technology renewed the offer for the third year in a row, to end almost before October 2022.
According to reports, Apple does not have a clear way to know if the AirPods Pro headphones have been exposed to a manufacturing defect and software defect, or whether the user misused the headset and fell from it to the ground or neglected it in any other way.
But at the same time, the last decision is due to replace the headphones with the company. If the speaker is damaged due to misuse, this will not include Apple support, as the replacement service is available from Apple for manufacturing defects, let alone.
Apple will check the AirPods Pro headphones to determine the problem and if any problems are found, it will provide complete new headphones even if the problem is in only one of the two headphones, but it does not give Apple another charger with the replaced headphones.